Avon: “It’s Easy Money”

Nail techs are notoriously shy about selling retail, but not Brenda Bollard, the owner of Bren’s Nails in Conroe, Texas. According to Brenda, selling Avon products is “easy money.” She simply keeps a brochure on her nail table and her clients shop while they are having their nails done. She also has a website that clients can go to 24/7 to browse or place an order. 

“There is a new campaign with new items and sales every two weeks so every time a client comes in for her two-week fill, I have a new brochure on my table to entice her,” she says.

 

“I don’t have to deliver, because their order is waiting for them the next time that they come in the salon. Avon has make-up, jewelry, skincare, fragrance, purses, shoes, clothes, gift items, men’s items — something for everyone. And I don’t have to keep any inventory. The  greatest thing is that Avon pays to ship my order to me.” 

 

Sounds like a sweet deal to me.

 

— Judy

Online Information

The Nail Manufacturers Council (NMC) is a group of nail manufacturers that have come together to help educate techs and salon owners about different issues affecting nail care products and services. The NMC is part of the Professional Beauty Association, and it regularly posts news and findings that pertain to the nail industry on their website, www.probeauty.org/nmc.

 

The NMC recently made some recommendations on how techs can cut down on their exposure to chemicals in the salon.

  • Dispose of all product-contaminated materials, e.g. paper towels, cotton swabs, or other materials in a sealed container or bag.
  • Use trash bins with a self closing lid and place one at every work station.
  • Empty trash bins several times per day and change liners daily.
  • An effective exhaust system provides individual ventilation to each separate work table or station. 
  • Odor does not indicate whether a vapor is safe or not – don’t ventilate to control odors – ventilate to control vapors and dust.
  • Properly ventilate storage areas where professional products are kept.

 

To see the NMC’s full report along with other studies and reports the NMC has posted, visit www.probeauty.org/nmc.

 

— Tim

Take Five

I just wanted to share this photo of an ideal nail salon breakroom. Found in Da-Lonnie’s Hair & Nail Studio in Las Vegas, it’s referred to as the “After 5 Room” and features rich colors, cute furniture, and martini glasses painted on the walls. Even though it’s a “behind the scenes” room that you wouldn’t normally show your clients, this breakroom shows great attention to detail. If you have the space, I definitely think it’s the worth the effort to indulge your nail techs a little.
 
For more on Da-Lonnie’s studio, check out the On the Road column in the September issue of NAILS. (Tim and I visited the salon during a recent tradeshow-related trip.) Does your salon have a well-designed breakroom too? What makes it special? Leave me a note in Feedback.
 
—Sree

Lovely Jewels

The September issue of NAILS should be out any day now and we can’t wait for you to see the cover and our latest polish preview. This fall it’s all about deep, rich colors, evoking royal crowns and fancy gemstones. Deep reds and purples abound. But I have to admit, my favorite color trend this fall is the charcoal grey look. (I'm a sucker for black polish...and this is like the newest incarnation...a lighter version of black!) And since we get advance bottles of polish, I admit that I’m already sporting it on my toes.

 

 

CND has Hyde in the Dark

SpaRitual has Mood

Lamoon has U Rock and I Roll

Color Club has After Hours

 

What is your favorite color trend for the fall? What are your clients loving? Let us know in Feedback.

 

— Hannah

Tipping Done Right

Salon consultant Neil Ducoff is no great fan of tipping. In fact, recently in his “Monday Morning Wake-Up” e-newsletter he suggested the industry get together and ban tipping altogether as of December 31, 2008.

 

Apparently, Ducoff is also a realist. As big a problem as tips are, getting rid of them is an even bigger problem, he concedes. To make tipping work a little better, he suggests the following strategies:

 

• Make your tip policy client-friendly: Make it simple and make it known to all. Put the client first and the entitlement-seekers second. If the client isn’t happy, no one wins.

 

• No more cash: Enough with the counting cash, stuffing envelopes, and technicians at the front desk stomping over clients asking for their payola. If you’re going to the bank to get cash for tip payouts, you’re wasting time and money. All tips should be added to paychecks and taxed, as required by law.

 

• End the credit card fee controversy: Decide what you want to do and do it. Either deduct credit card fees from tips or accept it as a cost of doing business. Forbidding clients to add tips to their credit card charge simply to avoid the fee is an inconvenience and penalizes clients. This is about the client experience.

 

• Tips are income earned at work: Tips are taxable income. It’s illegal not to report tips and withhold the tax. It’s the law. If employees don’t like it, they can file a complaint with the Internal Revenue Service. Get over it.

 

What do you think? Is tipping a problem that needs fixing? Is the idea of banning tips heresy? Comment in the feedback section below.

 

— Judy

New Uses for Old Things

The problem: You've had to remix the same orange acrylic paint for your Halloween nail art over a dozen times, because it keeps drying up between clients.
 
The solution (courtesy of nail tech Wendy Causey, Vivify Hair and Nail Studio, Torrance, Calif.): Buy a Daler-Rowney Stay Wet Palette. Originally designed for painters who want to keep their acrylic paints moist, it works well for acrylic nail art paints too and can keep your paint fresh for up to a few weeks. (Osmosis moisture evaporating from the surface is replaced by water from the dampened reservoir paper beneath the membrane that forms the working surface of the palette.) Causey's only complaint is that it doesn't come specifically in a nail art size.
 
Do you have a non-nail-industry item that's proved handy to you in your salon services? Let me know by leaving a note in Feedback.
 
—Sree

Clay Cane Fever

One of the latest trends to sweep through the nail industry is the clay cane. Clay canes are small strips of clay that have designs on them. Techs slice the canes thin and then embed the slices into nails for quick nail art designs.

Many websites are now offering canes for purchase, you can find more here:

 

beautytech.com

 

carolynsclaycreations.com

 

designcanes.com

 

Have you made any new designs with clay canes? Do you find them easy to work with?

 

Talk about it here in our Feedback section.

 

— Tim

Cosmoprof North America

Cosmoprof North America, held at the Mandalay Bay convention center in Las Vegas, effectively ended tradeshow season for the NAILS team. It was a whirlwind season; two of the Vegas shows (IBS Las Vegas and Cosmoprof) were almost back-to-back in Sin City. Check out my pictures from Cosmoprof, and don’t forget to check your October issue of NAILS for even more great memories from show season.
Luraco Technologies

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A Site For All You Autoclavers

If you autoclave your instruments and practice the highest levels of salon sanitation, there’s a website that should interest you. WeSterilize.com was created by podiatrist Robert Spalding to help consumers find salons and techs they can feel confident about when it comes to their safety. This regional directory lists salons that sterilize their tools and practice “aseptic” techniques (which my dictionary defines as “free from pathogenic organisms”). More good news — membership is free for 2008 and 2009.

 

Here’s a checklist of qualifications to be listed on the site:

 

√ The use of sterilization with an autoclave and sealed pouches for metal implements

 

√ Proper preparation of the implements before sterilization

 

√ Dust-free surfaces in the salon

 

√ A clean and uncluttered environment throughout the salon

 

√ The disinfection of all equipment (including the pedicure bath) with an EPA-registered disinfectant and according to your state protocols

 

√ The client must wash his/her hands prior to the service

 

√ The service provider must wash his/her hands prior to the service

 

√ Laundered, first-use linens are used in salon services

 

√ Pre-service health screening is practiced, such as the use of a new client sheet and examination of the hands and feet before the service

 

More information can be found at www.westerilize.com. You can also contact Dr. Spalding via e-mail or call (423) 756-FOOT.

— Judy

 

Obama Enlists Salon Owners in Registering Voters

In an effort to increase voter registration in the African-American community, the Obama campaign launched the National Barbershop and Beauty Salon Voter Registration Campaign last weekend at the Bronner Bros. International Hair Show in Atlanta.

According to the campaign, there are currently more than 8 million black Americans — or 32% of eligible black voters — in the United States who are not registered to vote. The idea resonates with the “spirit of meeting people where they live,” and the Barbershop and Beauty Salon initiative is just one of the innovative ways the Obama campaign is working to increase voter participation.

According to Obama senior advisor Rick Wade, “Barbershops and beauty salons, as we all know, are places in our community where boys grow up and become men, where women can go and become queens. It’s where news of challenges and inspirations, about obstacles and celebrations are exchanged. It’s where conversation takes place in the African-American community, and it’s also a traditional site for serious discussion about politics and issues of civic responsibility.”

I’m a huge proponent of registering more voters. I’ve been involved in elections past and plan to get involved for this year’s election as well. I think targeting salons — African-American or otherwise — is a great way to reach thousands, if not millions, of potential voters. The campaign makes voter registration forms available to the salon’s clientele. They can fill out the forms and leave them in a drop box. An Obama representative will then pick up the forms and file them according to state laws.

At the Bronner Bros. show, more than 700 stylists from across the country signed up to participate in the program. The program is currently underway in all 50 states, but cities with large African-American populations are being canvassed first.

If you’re interested in getting more information on the program, you can use your cell phone to text “barber” or “beauty” to 62262 (OBAMA).

What do you think, would you “get political” in your salon? Or is that still considered a personal matter that you don’t want to approach your clients about?

— Hannah